Privacy Policy — Evansville Garage Doors, Inc.

Effective Date: March 4, 2026
Last Updated: March 4, 2026


Who We Are

Evansville Garage Doors, Inc. is a locally owned and operated garage door sales, installation, and repair company serving the Evansville, Indiana Tri-State area.

  • Business Name: Evansville Garage Doors, Inc.
  • Address: 808 E. Division St., Evansville, IN 47711
  • Phone: (812) 402-3667
  • Website: https://www.evansvillegaragedoors.com
  • Email: Contact@evansvillegaragedoors.com

Information We Collect

When you interact with our website, we may collect the following types of information:

Information you provide directly:

  • Your name, phone number, email address, and home or business address when you submit a contact form, request a quote, or schedule an appointment.
  • Any messages or service details you include in form submissions.

Information collected automatically:

  • IP address, browser type, and device information when you visit our site.
  • Pages visited, time spent on pages, and how you arrived at our site (e.g., from a Google search or ad).
  • Cookie and tracking data as described in the Cookies section below.

How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries, quote requests, and appointment scheduling.
  • Contact you by phone or email regarding your garage door project or service call.
  • Improve our website content and user experience.
  • Measure the effectiveness of our advertising (Google Ads, Local Services Ads).
  • Comply with applicable laws and regulations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for the following purposes:

Google Analytics: We use Google Analytics to understand how visitors use our site (pages visited, traffic sources, session duration). This data is aggregated and does not personally identify you. You can opt out of Google Analytics tracking at: https://tools.google.com/dlpage/gaoptout.

Google Ads / Google Local Services Ads: We use Google tracking to measure the performance of our advertising campaigns, including which ads led to contact form submissions or phone calls. Google may set cookies related to these ads on your device.

reCAPTCHA: Our contact forms use Google reCAPTCHA to prevent spam. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Google’s privacy policy applies to reCAPTCHA data: https://policies.google.com/privacy.

Session Cookies: Our website may set temporary session cookies to maintain basic site functionality. These are deleted when you close your browser.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some site functionality.


Phone Calls and Call Recording

When you call us at (812) 402-3667, please be aware of the following:

Call Recording: Our business phone system is powered by Cisco Webex Calling, which includes call recording capability. Calls to and from Evansville Garage Doors, Inc. may be recorded. Recordings are used for quality assurance, staff training, service verification, and dispute resolution purposes. By placing or continuing a call with us, you consent to the call being recorded.

  • If you do not wish your call to be recorded, you may request that we not record the call at the start of the conversation, or you may reach us by submitting a contact form at https://www.evansvillegaragedoors.com/contact-us/.
  • Call recordings are stored securely within the Cisco Webex platform and are accessible only to authorized Evansville Garage Doors staff.
  • Recordings are retained in accordance with Cisco Webex’s data retention policies and our internal business needs, and are not shared with third parties except as required by law.

Call Tracking: Calls may also be tracked for advertising measurement purposes to determine whether a call originated from a Google Ads or Local Services Ad campaign. This helps us evaluate our advertising effectiveness.

Indiana is a one-party consent state, meaning only one party to a call is required to consent to recording. However, we believe in transparency and disclose our recording practices here as a matter of good business practice.


Third-Party Services

Our website and business operations integrate the following third-party services that may collect or process data independently under their own privacy policies:

ServicePurposePrivacy Policy
Google AnalyticsWebsite analyticshttps://policies.google.com/privacy
Google Ads / LSAAdvertising measurementhttps://policies.google.com/privacy
Google reCAPTCHASpam prevention on contact formshttps://policies.google.com/privacy
Cisco Webex CallingBusiness phone system and call recordinghttps://www.cisco.com/c/en/us/about/legal/privacy-full.html
TrustindexGoogle review display widgethttps://trustindex.io/privacy-policy/
Facebook / InstagramSocial media linkshttps://www.facebook.com/privacy/policy/

We are not responsible for the privacy practices of these third-party services.


How We Protect Your Information

We take reasonable precautions to protect your personal information, including:

  • Using HTTPS encryption on our website to secure data in transit.
  • Limiting access to customer information to staff who need it to perform their job.
  • Not storing payment card information on our website or servers.
  • Securing call recordings within the Cisco Webex platform with role-based access controls.

Data Retention

We retain contact form submissions and customer inquiry data for as long as reasonably necessary to provide services and follow up on your request. Call recordings are retained per Cisco Webex platform defaults and our internal business policies. You may request information about or deletion of your data at any time by contacting us (see below).


Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your personal information, subject to any legal retention requirements.
  • Opt out of marketing communications at any time.
  • Request information about any call recordings associated with your phone number.

To exercise any of these rights, contact us at the information below.


Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.


Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.


Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Evansville Garage Doors, Inc.
808 E. Division St.
Evansville, IN 47711
Phone: (812) 402-3667
Email: contact@evansvillegaragedoors.com
Website: https://www.evansvillegaragedoors.com